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Contact Your AV Cable Store
YOUR AV CABLE STORE team takes customer service very seriously. provide 
Our goal is nothing less than to exceed your expectations in every aspect.
From the quality of the product to the efficiency of the order experience, from delivery to
final installation, you can count on Your AV Cable Store to deliver great performance
and great value - without exception!

Please share your experience; we’d like to hear from you!

Billing Inquiries:
All billing inquiries must be within 30 Days of Purchase. Original order number will be needed. You will find this on your order confirmation email when the order was placed. Please contact us at:
Office Hours: Monday - Friday 8 AM - 9 PM Eastern time Mailing Address: YOUR AV CABLE STORE 3160 WAYNESVILLE JAMESTOWN ROAD XENIA, OHIO 45385
To Reach Us:
Return Policies and Procedure
Returns are handled as in-store credits. And you are not charged restocking fees.
You may contact us to exchange an item - order the new items on line, or by phone
Then we receive your return, you will be refunded.
Shipping is non refundable
All Products have a 30 Day return period.
Items must be returned in their original packaging.
Items that have been Written on, Cut Open or in a non resaleable condition
may not be returnable

We must be notified within 3 days of missing items. All returns must accompany a name and order number that was used to place the order.
This number can be obtained by contacting

Customer Service via e-mail at: All cables have a lifetime warranty against manufacturer defects.
Electronic items will have a specified warranty period. We are not responsible for any damage to your equipment, premise or well being for any misuse of our cables or products for which they were designed to be used. We are not responsilbe if any of our cables do not meet specific building codes in your area. Please check the building codes in your area before ordering cables.
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